How to deal with negative reviews
Posted on 22nd January 2018 at 18:23
Feedback is essential within businesses. What do your consumers think? What can you improve? What are you good at? However, not all feedback is great – but don’t let that worry you.
Statistics show that 88 percent of consumers are influenced by an online review when deciding what to buy and who to buy from. So, what steps should you take if you receive a bad review?